Earthlink Customer Service
Ziply Fiber Customer Service

Ziply Fiber Customer Service

Ziply Fiber customer support is readily available to help with your internet, phone and TV services. Deal with any technical issue, account inquiry or technical assistance. 

Contact through several medium to get in touch with their support team:

888-300-14587

Connect with Ziply Fiber Customer Service 

Contact Ziply Fiber for their amazing customer service related to every technical issue.

Phone

  • Residential Customer Service: 1-866-MYZIPLY (1-866-699-4759)
  • Business Customer Service: 1-866-ZIPLY88 (1-866-947-5988)

Live chat

For immediate assistance, our chat support is available 24/7. Look for the chat option on our website for quick answers to your questions.

Email

While a general customer service email is not provided, you can reach specific departments via email:

  • Investor Relations: investorrelations@ziply.com
  • Fiber Construction Feedback: newfiber@ziplyfiber.com
  • Contract Administration: Contract.Administration.Bid.Box@ziply.com
  • Executive Team: executives@ziply.com

Help Center

Our comprehensive Help Center is available 24/7 and is your go-to resource for:

  • FAQs to find answer for common questions
  • Troubleshooting guides to resolve common issues
  • Account management and billing
  • Internet support to get help with connectivity, speed and equipment.

Ready to Upgrade your Ziply Fiber internet?

Contact them to solve the common customer issues for troubleshooting systems, billing questions, account management and scheduling service appointments.

FAQ

You have questions, we have answers

You can reach Ziply Fiber customer service by calling 1-866-699-4759, using the live chat feature on their website, or by visiting the support page for assistance.

Ziply Fiber’s customer support is available Monday to Friday, 8 AM to 6 PM (PT), and Saturday, 8 AM to 5 PM (PT). Technical support is available 24/7.

Yes, Ziply Fiber provides 24/7 technical support for internet and service-related issues.

Yes, you can manage your account, pay bills, check usage, and more by logging into the Ziply Fiber online portal or mobile app.

You can report an outage by calling customer service, using the Ziply mobile app, or checking the Outage Map on the Ziply website.