Earthlink Customer Service
PIONEER Customer Service

PIONEER Customer Service

PIONEER customer service will give excellent help to their clients in regards to difficulties such as network problems, issues with troubleshooting, and other speed concerns.

888-300-14587

Connect with PIONEER Customer Service 

Contact PIONEER for their amazing customer service related to every technical issue.

Phone

  • General Inquiries & Customer Service (Toll-Free): 1-888-929-1014
  • Technical Support / Repair & Troubleshooting: 1-866-929-1212
  • Local Office Lines (if you’re in their specific service areas):
    • Philomath, OR: 541-929-1212
    • Waldport, OR: 541-563-3135
    • Blachly, OR: 541-929-3135

Email Addresses

  • General / Marketing Inquiries: marketing@pioneerconnect.net
  • Repair / Technical Support: repair@pioneerconnect.net

Online Support & Resources

Their website offers a dedicated support section with helpful tools for finding frequently asked questions, user guides, and information on account and billing. SmartHub account management is for management of accounts, viewing and paying bills, monitor usage and receiving important updates.

Social Media Presence

While less common for direct, immediate technical support, following them on social media (Facebook) to keep you updated on service announcements, outages, or promotions. 

Ready to Upgrade your PIONEER internet?

Contact them to solve the common customer issues for troubleshooting systems, billing questions, account management and scheduling service appointments.

FAQ

You have questions, we have answers

Call 1‑800‑308‑7536 for all support—Internet, StreamTV, Phone, Billing, WiFi360 & more

Yes. Visit Pioneer’s website to check availability and find your nearest office

Available exclusively to Pioneer Internet subscribers. Call 1‑800‑308‑7536 or visit a local office

StreamTV supports 2 streams (expandable to 6), 50 hours of cloud DVR (upgradeable), HD, pause/rewind/restart, ReplayTV, local NBC/ABC/CBS/FOX channels, and parental PIN controls .

Pioneer provides landline service with voicemail, call waiting, forwarding, 3‑way calling, caller ID, and 8‑list speed dial. Plus, Pioneer Advantage includes 240 free monthly minutes in the regional calling area